Support
Need Help?
We're here to help you get the most out of Divvy. If you have questions, encounter issues, or have feedback, we'd love to hear from you.
Contact Us
For support inquiries, please email us at:
divvy@oneway.co.nzWhat to Include
To help us assist you faster, please include:
- A description of the issue or question
- Your device model (e.g., iPhone 15 Pro)
- Your iOS version
- Screenshots if applicable
Response Time
We aim to respond to all support requests within 48 hours. Thank you for your patience!
Frequently Asked Questions
How do I add a creditor?
Tap the "Creditors" tab, then tap the + button in the top right corner. Enter the creditor's details and tap "Add".
What are bands?
Bands are priority groups for your creditors. When you allocate funds, higher priority bands receive their percentage first. This helps you focus payments on your most important debts.
How does allocation work?
Enter the amount you have available to pay creditors. Divvy will suggest how to split it based on your band percentages and what each creditor is owed. You can adjust individual amounts by dragging the sliders.
Is my data secure?
Yes! Your data is stored locally on your device and, if enabled, encrypted in your personal iCloud account. We never have access to your financial information.
Can I sync across devices?
Yes, if you have iCloud enabled, your data will automatically sync across all your devices signed into the same Apple ID.
How do I upgrade to Pro?
Go to Settings and tap "Upgrade to Pro". The Pro upgrade is a one-time purchase that unlocks unlimited creditors and bands.
Last Updated: February 18, 2026